The GST Computer Services Center Networking Service provides an enriched offering of Technical, Professional, and Management resources to assist districts with their networking and telecommunication needs. Our service can be customized to the districts need; as individual as a classroom or office connection, to a building, district, regional, statewide, or national connections.

Server Team Member Carl and Desktop Technician Doug consult to resolve an issue

We provide a full and comprehensive service; we meet with building Architects to develop wiring schemes, design wiring closet placement, and install/deploy switches, routers, and/or servers. We will configure all facets of networking hardware/software, troubleshoot, upgrade, and/or manage the district’s Local and/or Wide Area Network.

If your needs are less than the above, we will provide Professional Services in a number of network areas: file server configuration/administration, e-mail hosting, anti-virus/ network security administration, disaster recovery/backup/restore services, switch/router administration, network monitoring/sniffing services, Help Desk service, DL/Video Conferencing configuration/troubleshooting, etc.

• CISCO Switch and Router configuration, troubleshooting and support
• CISCO PIX Firewall configuration, troubleshooting and support
• Network monitoring and troubleshooting services using SNIFFER
• Tandberg, Polycom, TUT and VBrick configuration, troubleshooting and support

Do you need some help in planning or designing or implementing a network project – then ask about our GST telecommunications consulting service offerings, custom tailored to your specific needs and very affordable.

Telecom Team members, Dave, Greg, and Glenn working in one of the wiring closets and monitoring Network Bandwidth with Packeteer.

• Windows2000 and 2003 installation, configuration, troubleshooting and support
• APC/UPS installation, configuration, troubleshooting and support – including POWERCHUTE software configuration
• McAfee Anti-Virus E-Policy Orchestrator - installation, configuration, troubleshooting and support;
• McAfee Anti-Virus Enterprise level – installation, configuration, troubleshooting and support;
Remote backup and restore data services via the internet
• Instructional Network Applications services – GST hosted Renaissance Place and Compass Odyssey

Technicians Tessa and Sally answering the helpdesk phones.

E-Mail Services

• Exchange 2005 installation, configuration, troubleshooting and support
• GST HOSTED Exchange 2005 E-Mail services also available
• Mail Gateway Anti-Virus installation, configuration, troubleshooting and support
• Mail Gateway Anti-Spam installation, configuration, troubleshooting and support

Helpdesk Services

GST helpdesk service (telephone and e-mail and web based services available) http://www.gstboces.org/helpdesk