For the following districts: Corning, Campell-Savona, Elmira, Elmira Heights, Horseheads, and Waverly
For the following Districts: Addison, GST BOCES, Odessa-Montour, Spencer-VanEtten, Watkins Glen
SUPPORT AND CONTACT INFORMATION
SERVICE FIRST FOCUS
RIC Service Management
Contact Information
Steve Andrus
Regional Information Center Director
607-795-5350, ext. 1702 - VoIP 7001702
Stephanie Kendall
Manager of Application Operations, Service Desk, and Center Support (Budgets/Purchasing)
607-795-5350, ext. 1520 - VoIP 7001520
Jeanne Sullivan
Manager of Engineering and Infrastructure Operations
607-795-5350, ext, 1606 - VoIP 7001606
Dan Wallenbeck
Manager of WAN/ISP, Perimeter Security, and Erate
607-795-5350, ext, 1777 - VoIP 7001777
Myron Rumsey
Manager of Innovation, Programming, and Project Management
607-795-5350, ext, 1559 - VoIP 7001559
RIC Operations Management
Contact Information
Melissa Wood
Data Warehouse and Managed Data Services
607-795-5350, ext, 1342 - VoIP 7001342
WE’RE HERE
TO SERVE
We commit to providing
the level of support
and assistance
we would expect
as a customer.
HOW TO GET SUPPORT
The GST RIC provides normal business hours support from 7 am to 4:30 pm. After hours support is available through your service contact.
Contact the Service Desk at 607-795-5324 or VoIP x7001324, or click one of the images above to be redirected to the appropriate Service Desk Self-Service Portal.
RIC District Directors of Technology
Contact Information
